What Changes When We Start Measuring Reliability Instead of Completion?
Most teams have had that moment during reviews when the LMS looks perfect, but the workflow data tells a different story. Completions rise, and checkboxes turn green, yet the early signs of accuracy, stability, and real-world readiness don’t shift in the same direction. That contrast is what’s pushing teams to look beyond surface-level metrics.
This week, we’ve explored why many L&D teams are moving past completion reports and focusing on the signals that show up in real work and how these reliability signals reflect true early-stage capability.
In this blog, you’ll find:
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Why can’t completion metrics explain early performance? |
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Where the first signs of competence appear inside workflows |
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How time-to-competence offers a more realistic read of capability |
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How Upside Learning strengthens this shift by aligning design with measurable behaviors |
